Get in Touch
For any questions, issues, or feedback, email us directly and we'll get back to you as soon as possible.
Getting Started
How do I create a meet?
Sign in as a meet creator, tap the + button on the home screen, and fill in your meet details — name, date, location, and type. You can then add events and athletes from the meet dashboard.
How do I add admins or viewers to my meet?
Open your meet and go to the Settings tab. You'll find an Admin code and a Viewer code. Share the relevant code with the people you want to invite. Admins can manage the meet; viewers can only watch results.
How do I join a meet someone else created?
On the home screen, tap Join Meet and enter the code provided by the meet organiser. Depending on the code, you'll be granted admin or viewer access.
Managing Events & Athletes
How do I add events to a meet?
From your meet dashboard, go to the Schedule tab and tap Add Event. Fill in the event name, category, gender, round, and start time.
How do I enter results?
Tap on any event in the schedule to open it. From there you can add athletes and enter results — times for track events, distances or heights for field events.
How do field event attempts work?
For horizontal jumps and throws, you can record multiple attempts per athlete. The best attempt is used for ranking, with ties broken by the second-best attempt, then third-best, in line with World Athletics rules.
How do height events (high jump / pole vault) work?
Athletes are assigned a starting height and their attempts are recorded as pass, clear, or fail. Rankings follow standard IAAF countback rules.
Exporting & Sharing Results
How do I export results to a spreadsheet?
Open the results for any event and tap the Export CSV button. The file will be saved to your device's Downloads folder (Android) or Documents folder (iOS), where you can open it in Excel or Google Sheets.
How do I share results with others?
Tap the Share button on the results screen to generate a formatted text summary. You can send it via any app on your device — WhatsApp, email, messaging, and so on.
Account & Sign-In
I forgot my password — how do I reset it?
On the sign-in screen, tap Forgot Password, enter your email address, and we'll send you a reset link.
Can I sign in with Google or Apple?
Yes — Meet Manager supports Google Sign-In and Sign in with Apple on iOS devices, as well as email and password sign-in on all platforms.
How do I delete my account?
Tap the menu icon (three dots) in the top right corner of the home screen and select Delete Account. This will permanently remove your account and sign you out. Note that meet data you have created is stored separately and should be deleted from within the meet before removing your account.
Troubleshooting
The app isn't loading data — what should I do?
Check your internet connection. Meet Manager requires an active connection to sync data. If you're connected but still seeing issues, try closing and reopening the app.
I entered the wrong code and joined the wrong meet
Go back to the home screen and tap Leave Meet. You can then enter the correct code to join the right meet.
Results aren't updating in real time
Make sure you have a stable internet connection. Data syncs automatically via Firestore — if updates are slow, try pulling down to refresh the results screen.
Something else isn't working
Please email us at shaun@coachingpartnerapp.com with a description of the issue, your device model, and the version of the app you're using. We'll look into it promptly.